Can you text on your cell phone with your client about the progress of the lactation care plan, and still meet IBCLC ethical requirements for privacy and confidentiality? Will you be able to meet the extra-added obligations required of USA-based practitioners, under the HIPAA/HITECH laws? In the 21st century, all over the globe, we use Internet-based means of sharing and storing documents. Our client-families insist on using text messaging or even social media networks to communicate. And yet our practice-guiding documents and legal obligations were drafted in the 20th century, when such technology was not even envisioned. This session will offer real-world, use-them-today suggestions, allowing the IBCLC practitioner to ethically and legally use texting, social media and cloud-based document sharing in clinical care. HIPAA/HITECH will be explained for USA-based practitioners, but the privacy/confidentiality concepts — and the tips! — will be useful for anyone, from any country.
At the end of this E-CERPs-eligible presentation, the learner will be able to:
- Identify mandatory (at least 2), and voluntary (at least 1), practice-guiding documents that IBCLCs and health care providers must follow;
- Explain the difference between sharing electronic health records online, and using social media for clinical information;
- Describe three ways that social media use for lactation support can compromise patient/client care for the clinician;
- Define three ways to provide education and information on-line, while protecting patient/client privacy.