CERP: yes
Many peer counselors and lactation professionals are taught basic counseling skills without any knowledge of body language or mindfulness skills which does not contribute to deep listening or the ability to fully understand the depth of the clients issue and need. Attendees will be able to use proper listening skill, appropriate body language, and mindfulness while employing Three Part Listening Skills to better understand and address the needs of their patients.
- What is Deep Listening?
- Qualities
- How do you know when you are not listening?
- Listening Skills
- Body Language
- Cultural Issues
- Images to judge
- Bias and Its Impact on Listening
- The Brain and Listening
- Mirror Neurons
- Neural Altruism
- Pregnancy and Mom’s Brain
- Mindfulness and Understanding
- Definition of Mindfulness
- Practicing Mindfulness