CERP: yes
E-CERP:
Bridging the gap to provide a continuum of care
This talk uses humor and scenarios to point out the necessity that those entrusted with a family’s care be professional, inclusive and open in order to provide the best support possible. We explore connections we should make as lactation professionals and emphasize the importance of referring to the client’s care team. When lactation consultants create strong relationships with other professionals in the community, they are able to make appropriate referrals avoid burn-out.
Effective counseling skills for the lactation professional
This topic explores the many ways to communicate successfully with prenatal and postpartum individuals. The talk highlights open-ended questions, affirmations, education and the anticipated results of three-step counseling. The presentation also explains how to recognize “change talk” and what words may signal an “open door” to further opportunities for sharing. Circle Charts and Participant Centered Education are discussed in detail. This talks prepares the counselor to share information in an open-minded, non-judgmental way that results in profitable teaching and learning for the counselor and perinatal person. These skills are presented in a fun, unique way and provide more tools for the lactation educator’s tool box.
