What, she didn’t follow my care plan? How to increase client success

Time-frame: 90 minutes
CERP: yes

Many of us are baffled when mothers don’t follow our advice. We painstakingly create such thoughtful, careful care plans, filled with valuable instructions and information. Yet, when we follow up with our mothers, we find that they have not done what we told them to. What is going on? We will exam the research on medical compliance and then focus in on how this relates to the lactation field. How do we set mothers up for failure to comply with our suggestions?  In small groups, we will work on improving sample care plans and role play how we can better communicate with mothers so their care plans are realistic and better suited to each individual mother’s needs. Our behavior does influence how compliant mothers will be. Let’s make sure we are setting mothers up for success.



Barbara D. Robertson


Country: USA
Phone number: 734-975-6534
Email: barbara@bfcaa.com
Site: http://bfcaa.com
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Publications

Supporting Families, Building Confidence, and Increasing Breastfeeding Success

Helping families feel more confident can lead to greater breastfeeding success. IBCLCs can play a role in this. They can help families learn to trust their own parenting abilities, trust themselves,and trust their babies to tell them what they need. This article outlines many practical tips forIBCLCs to try. Better communication leads to improved relationships with families and this inturn can help families learn to trust themselves.

Eight Things Fostering Kittens Have Taught Me About Infant Feeding

In this article Barbara discusses the lessons she has learned from feeding another type of mammal, kittens. Because of her fostering experience and needing to supplement these orphaned babies, Barbara has come up with eight key points about supplementation that apply to all mammals, not just kittens.

Robertson, Barbara D., An Alternative Treatment: Using ultrasound for plugged ducts. Clinical Lactation. 2016, 7 (4).

Robertson, Barbara D. Breastfeeding Without Birthing- An interview with Alyssa Schnell. Clinical Lactation. 2016, 7(1).

Robertson, Barbara D. Hope from ashes: The creation of the NEC society- An interview with Jennifer Canvassar. Clinical Lactation, 2015 6(4). 156-160.

Robertson, Barbara D. Revisiting Nipple and Breast Pain: A Conversation with Anne Eglash, MD. Clinical Lactation. 2015, 6(3), 124-128.

Robertson, Barbara D. Free to Breastfeed—Voices of Black Mothers. Clinical Lactation, 2014, 5(3), 90-96. http://www.clinicallactation.org/sites/default/files/articlepdf/s3-CL-5-3.pdf

Robertson, Barbara D. Working and Breastfeeding: Practical Ways You Can Support Employed Breastfeeding Mothers. Clinical Lactation, 2014, 5(4), 137-140. http://www.clinicallactation.org/sites/default/files/articlepdf/CL5-4_Final_A7_137-140.pdf