CERP: yes
Using communication techniques that promote respect and autonomy can greatly increase the ability for different types of people to find commonality. Motivational Interviewing (MI) is a communication style that allows each client to reveal their unique situation and have the health care provider respond in a way that is genuine and tailored to that particular mother and baby. Everyone wants to be understood. Avoiding common mistakes such as making false assumptions is avoided when we allow each client to tell their story in their own way. The basics skills of MI, using open ended questions, affirmations, reflections, and summaries will be presented and practiced. Listening and supporting positive changes in a client’s health will also be discussed and practiced. We can do a better job when we have better tools!